Can You Become International CA Cabin Crew? 21 Questions Japanese Applicants Ask Us, Answered!

When Yuna arrived in Malaysia to train as cabin crew, she had one question running through her head: is my English good enough to even try?

“When I came to Malaysia, I couldn’t speak English at all. At the beginning, I just smiled and said Good morning to everyone.” – Yuna, Crew Lounge graduate now Emirates cabin crew

She is now Emirates cabin crew. Almost every Japanese applicant we speak to starts with the same kind of worry, about English, height, age, education or simply whether they are the right sort of person. The questions below are the ones we hear most often, and we have answered them honestly, including where the answer is “it depends on the airline”.

One rule runs through all of them: airline requirements change. Use these answers to get oriented, then check each airline’s current requirements before you apply.

English

Q1. Can Japanese people become international cabin crew?

Yes. Many international airlines, especially in the Gulf, recruit cabin crew of all nationalities. Crew Lounge graduates include Japanese crew now flying with Qatar Airways and Emirates. What matters is not your passport but your English communication, your service mindset and how well you prepare for the interview.

Q2. Can I become cabin crew if my English is weak?

You can start from a low level, but by the time you apply you need enough English to work safely on board. So it is not “weak English is fine”, it is “weak English can be fixed”. At Crew Lounge you train in English-speaking Malaysia and practice the English you will actually use on board and in interviews. Read Yuna’s story: she started with almost no English and joined Emirates.

Q3. Can I start with middle-school-level English?

Yes. Middle-school English is a solid base for aviation English. What you need is the time and environment to turn it into spoken English. Living in an English-speaking environment and repeating the phrases crew really use will get you to the point where you can answer interview questions in your own words.

Q4. What TOEIC score do I need?

Most international airlines judge your real communication skills in the interview and English tests rather than asking for a TOEIC score. Many applicants start from a TOEIC score in the 500s or 600s. Requirements (if any) can vary by airline. Check with us for the latest information.

Height, age and education

Q5. Is there a height requirement?

Height rules vary a lot by airline. Qatar Airways lists a minimum arm reach of 212cm and no minimum height. Emirates asks for 160cm and a 212cm reach, and Etihad for 163cm. Singapore Airlines asks for 158cm for women and 165cm for men, AirAsia, 157cm and 170cm, and Malaysia Airlines, 157cm and 165cm. Crew Lounge’s own entry height is 157cm for women and 165cm for men. Talk to us if you want help working out where you fit.

Q6. What is arm reach and how is it measured?

Arm reach is how high you can reach with one arm while standing on tiptoe. It checks that you can reach the overhead lockers and safety equipment. Emirates, Qatar Airways and Vietnam Airlines ask for at least 212cm, AirAsia 210cm and Cathay Pacific 208cm. You can test it at home by marking a wall. Speak to us if you want help working out your arm reach.

Q7. Can I become cabin crew with only a high school diploma?

Emirates asks for high school graduation (Grade 12) and Qatar Airways for at least 10 years of formal education. Neither requires a university degree. People do join international airlines with a high school diploma. Education requirements differ by airline, Speak with us for the latest requirements.

Q8. Can I aim for cabin crew if I’ve taken a gap year or left university?

Yes. Some students use a gap year to build English and prepare for cabin crew, and some choose cabin crew as a new path after leaving university. In the interview, what matters is explaining your choice positively and what you learned from it.

Q9. Can I start as a working adult or graduate with no cabin crew experience?

Yes. International airlines value work experience. Customer service, teamwork and handling complaints are all things you can use in the interview. Crew Lounge has graduates who changed careers to become cabin crew.

Q10. Is there an age limit?

It depends on the airline. Emirates, Etihad and Qatar airways ask you to be at least 21. Singapore Airlines, AirAsia and Cathay Pacific set the minimum at 18, Malaysia Airlines asks for 18 to 35, and Vietnam Airlines sets upper limits of 30 for women and 32 for men. People do apply in their late 20s and 30s or even change career to CA合格 , but the right airline for your age matters, so check with us on each airline’s current requirements.

Q11. Does a working holiday help me get hired as cabin crew?

Living and working abroad gives you strong stories for the interview, especially hospitality work in cafés or hotels. But a working holiday alone usually does not cover interview preparation or aviation English, which our 1 year CA airline school course does.

Studying and choosing a school

Q12. Should I do language school or airline school first?

If your goal is cabin crew, the most efficient option is to do both at once. A general language school improves your English but does not teach interview skills or aviation English. An airline school in Japan teaches the skills but you do not use English every day. At Crew Lounge you learn the English and the cabin crew training together, in English-speaking Malaysia. See how studying in Malaysia compares with studying online from Japan.

Q13. How do I choose an airline school?

Check five things: (1) does it have graduates at international airlines, (2) how much time you actually spend using English, (3) is the interview training aimed at international airlines, (4) are graduate stories published, and (5) is there support after the course. Graduate stories are the best evidence of what a school really delivers. For an example, read Mana’s story of joining Qatar Airways.

Q14. Why study in Malaysia?

English is used every day in Malaysia and you live alongside many nationalities and cultures, which is exactly what international cabin crew do at work. Everyday living costs are manageable, and Kuala Lumpur is a major Asian aviation hub.

Q15. Is Malaysia safe?

Kuala Lumpur has a large international student and expat population. With the usual precautions, students live here comfortably safe. 

Q16. Does an IATA certificate or cabin crew training help me get hired?

Yes. absolutely. Airlines do not list an IATA certificate as a formal requirement, but specialist training builds exactly what they assess. Our IATA Cabin Crew Training Course (a 1-year diploma or a 6-month programme) you gain an internationally recognised IATA qualification, learn safety and service standards and aviation English, and prepare for open-day interviews and group assessments, all in an English-speaking environment. You walk into the assessment already knowing the standards airlines train for.

Interviews and preparation

Q17. What do international airline interviews ask?

Questions usually cover who you are, why you want to be cabin crew, and how you handle customers and teamwork. What matters most is answering clearly and confidently in English, and that comes from practice. At Crew Lounge, students practice interviews in English with Karim and Mimi, and many of our graduates passed after more than one attempt. Read how Yuna got through her Emirates assessment.

Q18. How do I write an English CV?

Airline CVs follow a different format from a Japanese rirekisho, and each airline has its own requirements, so a template from the internet rarely fits. At Crew Lounge, CV preparation is part of the course: our founders Karim and Mimi prepare each student’s CV personally through our bootcamps and classes. 

Q19. I’m nervous about going abroad. Is it OK if I’m not confident?

Almost nobody starts out confident. Many Crew Lounge graduates began with worries about English and living abroad. With our support, you build confidence step by step. Message us on LINE for a no-pressure chat.

Getting started

Q20. How do I find out about course content, length and fees?

Course details depend on your goals and current English level. Contact us on LINE or through the enquiry form and we will talk you through it.

Q21. Where do I start?

Add us on LINE and get the START BOOK, our guide to the steps, common mistakes and interview preparation for international cabin crew. Then ask us anything one-to-one.

The first step is the hardest one

Yuna’s own advice to anyone still reading and hesitating:

“Everything starts with the first step. First believe in yourself and keep moving forward. Nothing will happen unless you take action, so just start.” – Yuna

You do not need perfect English, a university degree or a plan for every stage. You need to start. Add us on LINE and get the START BOOK We also hold free online consultations every week. Want the full picture first? Read Yuna’s full story or see our IATA cabin crew training course.

Crew Lounge is a cabin crew academy in Kuala Lumpur, Malaysia, training Japanese students for international airlines.