This Privacy Policy applies to the website crewlounge.com.my (the “Website”) and is provided by Crew Lounge Sdn Bhd (1281228-T) (“we”, “us”, “our”). It governs the privacy of users (“you”, “your”) who choose to use our Website. It sets out the different areas where user privacy is concerned, and outlines our obligations and your rights in how your personal data is collected, stored, used and protected.
We take a proactive approach to user privacy and ensure that the necessary steps are taken to protect your privacy throughout your experience on the Website. We are committed to compliance with the Malaysian Personal Data Protection Act (“PDPA”) and any other relevant laws.
When you use or interact with our Website you may provide information about yourself including, but not limited to:
We use cookies to improve your experience on our Website. Cookies are small files saved to your device that track and store information about your interactions and usage of the Website (e.g., pages visited).
We use tracking software (such as Google Analytics) to monitor visitor usage and better understand how you use the Website. The software may save a cookie on your device but will not store personal identifying information unless you have explicitly provided it.
If you wish to deny the use of cookies from our Website you may take necessary steps within your browser settings to block all cookies from our domain.
We may use your personal information for the following purposes:
Your personal data will generally be kept by us and will not be passed on to third parties unless:
If you subscribe to our newsletter, you do so at your own discretion. We will only send you email communications if you have opted-in. You can unsubscribe at any time via the link in our emails or by contacting us.
We may track certain actions (such as email opens, clicks) to tailor future communications to your interests.
Our Website may contain links to other websites. We cannot guarantee or verify the contents or practices of any third-party websites you may access. Visiting external links is done at your own risk and we are not liable for any privacy or other issues arising from your interaction with them.
If you engage with us via social media platforms (Facebook, Instagram, LinkedIn, etc.), please note that any personal data you share on those platforms is subject to the privacy policy of that respective social media platform. We will not ask for sensitive personal or financial information through social media private messages — if you need to discuss sensitive matters, please contact us directly via our official channels.
Under Malaysia’s PDPA, you have rights in relation to your personal data, including the right to access and request correction or deletion of your data that we hold. If you would like to request access to your personal data or have it corrected or removed, please contact us at the details below.
We will respond to your request within a reasonable timeframe and may require verification of your identity before processing the request.
We use appropriate technical and organisational measures to safeguard your personal data against unauthorised or accidental access, processing, disclosure, loss or destruction. However, no method of transmission over the internet or electronic storage is completely secure; we cannot guarantee absolute security.
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected (including any legal, accounting or reporting requirements), and thereafter in accordance with applicable law.
We may update this Privacy Policy from time to time. Any changes will be posted on the Website and the date of last revision will be indicated. Your continued use of the Website after such changes will constitute your acceptance of the modified Policy.
If you have any questions about this Privacy Policy or our data practices, or you wish to exercise your rights, please contact: business@crewlounge.com.my
